We have been specialists in Allworx’s® products and systems for over 15 years. As their authorized partner, we can offer video training in Telephone Overview, Call Basics, and much, much more. Or browse our Allworx’s resource library for the latest brochures and guides. Get the most out of your current or future business telecommunication needs.
Besides providing Allworx training and solutions, CTG also provides phone labels and templates to complement your system’s needs. Plus we stock new and used Allworx® products for your budget. If you would like to schedule training with one of our Allworx’s certified staff members, see a system demonstration, or buy a product, email us at: [email protected] or call 401-467-1100 or 617-380-7979. Also, please feel free to browse our resource library to help you get the most out of your current or future phone system needs.
Reach™ brings the rich functionality of the Allworx® phone to iOS and Android devices. Offering the efficiency of complete mobility for the Allworx® customer. Reach™ enables users to manage calls, contacts, call history and voicemail via a straightforward user interface. For installation, documentation or configuration of using Reach™ for your mobile phone system click here.
Verge™ IP Phones, is a new class of mobile-first business phones. They allow you to talk in the office or on the go, without missing a beat. With a Verge™ IP phone on your desk and the Allworx Reach™ app on your mobile device, you’ll experience the instant hand off of active calls to and from your phones. For highlights and specs click here for the pdf.
If you would like to see a demonstration of an Allworx® product/system or schedule training, call us 401-467-1100 or 617-380-7979. Also please feel free to browse our Allworx’s resource library to help you get the most out of your current or future business phone system needs.
Automatic Call Distribution (ACD) is a robust call center solution for Allworx® Communication Systems. It allows you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — whatever your call center needs! For more information on Allworx’s® sophisticated call center solution click here for a pdf.
Interact™ brings together an intuitive, configurable PC-based user interface with the voice quality of the Allworx® handset. It will help your business improve personal productivity and efficiency . The application displays the inbound caller’s name and number in a discrete pop-up on the user’s PC. For installation, documentation or configuration of using Interact™ or Interact™ Professional click here.
If you would like to see a demonstration of an Allworx® product/system or schedule training, call us 401-467-1100 or 617-380-7979. Also please feel free to browse our Allworx’s resource library to help you get the most out of your current or future business phone system needs.
Allow CTG to introduce you to Allworx Connect™. It is the VoIP communication platform for the future. And right now, it is being used at more than 47,000 locations. More powerful. More advanced. Allworx Connect™. A third-generation family of VoIP communication systems. It has good looks and serious specs all in one compact package. For highlights and packages click here for a pdf.
With all of the challenges facing technology management today, regular backups are required to minimize risk. Office Safe™ is designed to make facilitating automated backups of your Allworx® data and files easy. It offers support for multiple network interfaces and locations plus no license keys. Click here for screen shots and systems requirements.
If you would like to see a demonstration of an Allworx® product/system or schedule training, call us 401-467-1100 or 617-380-7979. Also please feel free to browse our Allworx’s resource library to help you get the most out of your current or future business phone system needs.
Conference Center™, is a fully featured system which allows real-time scheduling and managing of conference calls directly from your desktop. And when you need more than a 3 or 4 party ad hoc conference calling, or security and privacy, the Allworx® Conference Center™ software will give you that and more. This managed conference bridge software will also allow you to host calls with up to 30* remote colleagues, internal employees, customers and business partners. Take control of your communications. For more information click here for the pdf.
With View™ and View ACD, you can make smart, data-driven business decisions from anywhere. Allworx View™ delivers comprehensive historical call activity reports, helping you track the metrics that drive your business. For call center teams, Allworx View ACD, provides customizable dashboards and agent stats in real time. It also provides easy-to-see graphical charts to help everyone stay on top of the queue. Click here for screen shots and highlights.